From Handcrafted Production to Lean Digital Operations

LEAN BUSINESS OF THE YEAR — WINNER 2025
Crossogue Preserves

How a Tipperary artisan food producer saved €45,000 a year by replacing paper systems with practical digital tools

€45,000

Annual savings

70%

Faster order entry

75%

Faster production reporting

10-20%

Increase in production capacity

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The Business

Crossogue Preserves is a family-run artisan food producer based in County Tipperary, producing over 200 handmade product variations using traditional methods. The business serves retailers and consumers across Ireland, with a reputation built on quality, craft, and authenticity. 

Sector: Artisan food production.

Location: County Tipperary.

Type: Family-run SME

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The Challenge

As the business grew, operations became increasingly complex. Crossogue needed better visibility and control over batch tracking and production, but off-the-shelf systems didn’t suit their way of working. The business was dealing with:

  • Manual batch tracking across a large and varied product range
  • Limited visibility of stock levels and production status
  • High admin effort spent on paperwork and Excel-based processes
  • Off-the-shelf systems that didn’t fit their artisanal production methods


The key challenge: 
How to improve efficiency and traceability without losing the artisanal approach that makes Crossogue’s products special.

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What We Did

Over several lean and digital programmes, we worked closely with the Crossogue team to redesign how the business operates — without disrupting production or compromising on quality.

  • Simplified and restructured product and stock data to bring order to a 200+ product range
  • Connected order entry, production scheduling, and stock management into a single digital flow
  • Introduced live stock tracking with automated alerts for low stock and reorder points
  • Built a tailored digital traceability system designed around how the business actually works
Our approach: fit the system to the business — not force the business to fit the system.

The Results

The impact across the operation was significant and measurable:

70% reduction in order entry time

75% reduction in production reporting time

15% reduction in stock admin time

€45,000 annual savings from efficiency gains

10–20% increase in production capacity — without adding staff

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Traceability and compliance

Full batch-level traceability across the entire production process

Improved compliance and audit readiness

Live stock visibility replacing manual checks

Customer impact

Faster order fulfilment and improved delivery reliability

Fewer errors in orders, improving customer satisfaction

Stronger, more consistent product quality and freshness

Recognition

★ Lean Business Ireland — Lean Business of the Year (Micro) — Winner 2025

“The new system has made stock management so much easier and saved us so much time that we can now put into other areas of the business.” Veronica Molly — Managing Director, Crossogue Preserves